Unique Plants and Palms

Eric 2 months ago

I had a great experience. Jennifer was friendly and knowledgeable. She spent quite a bit of time with me to pick out just the right Phoenix sylvestris. Chelsea was professional in setting up the install. Install crew was on-time, careful with digging, and left the area clean. I look forward to another visit to pick out some more palms and plantings.

MB Mancuso 4 months ago

Sometimes we place too much focus on the quality when researching reviews and not enough on customer service. We have several plants, trees, bushes, and flowers that we are planning to purchase to update our landscaping. This trip, we started with purchasing podocarpus plants. We needed two for now, to fill a space where we had lost one due to a storm and had another one that just wasn't thriving. Picking them out was a little tricky because of the standing water and closeness making it hard to walk between them to find the right one (I'm between small and average size). Also, there are many sold that you have to walk through to find the random available ones. Needless to say, the two we found were not near by each other to compare size etc. So I used my hand held up and eyesight, to tell whether I could see over it or not, to measure it's height. Should have brought a measuring tape. I knew one was a little shorter, turns out A LOT (18 inches) than the other one that was the same "size" / price. We paid, and had someone place the stickers on the ones we chose. It was going to be a few weeks before they could deliver but we were OK with that, so we're happy to get a call muc

Dee Ethridge 4 months ago

Great selection of annuals, perennials, bushes and trees. Prices and quality are excellent. I was looking for a very specific type of bush. I went to 5 other places before I found it here. The only reason I gave 4 stars is because they are a little hidden and no signs for parking, etc. Otherwise I love the place! Highly recommend.

tommy kirkland 5 months ago

I had a very uncomfortable experience at Unique Palms and Plants while shopping for Alocasia’s. While the selection of plants is nice, the customer service completely overshadowed it- in a bad way. The staff in the office came across as dismissive and unfriendly, and the elder woman who checked me out made me feel particularly unwelcome. As a customer, I expect to be treated with basic respect, but instead I left feeling judged and uncomfortable. I don’t usually leave negative reviews, but this experience stood out for all the wrong reasons. I hope management takes a closer look at how customers are being treated, because no one should feel unwelcome while simply trying to shop. The only positive thing I can say are the plants are beautiful. I still stomached through the checkout experience with Carol and purchased the only Alocasia they had.

Barrito a year ago

This nursery does indeed have unique plants that you won't find anywhere else. Their palms selection is by far the best in Jacksonville. Lots of nice specimen plants and trees plus reasonable planting delivery fees. If you are looking to really spruce up your property this is the place.